When you register for membership with Almanders Alley.com, or when you make a purchase with Almanders Alley.com, we obtain contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number. We also require you to submit a user name and password of your choice for your future access to your account information, if you would like to obtain a membership to our site. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone.
When you visit our website, our systems record information about your session, such as the dates and times of use. We also track requests you make for information on our products and services, and responses you provide to any surveys we may offer. Finally, Almanders Alley.com keeps records of your payment history and communications you have with our team.
Use of Information
Almanders Alley.com uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates.Individual chat sessions or e-mails may be transcribed and stored to improve customer service and resolve issues. Federal Tax ID may be used to report revenues from specific programs as required by law.
Most of the information collected is used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the “Security and Protecting Customers’ Personal Information” section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those assigned to perform functions on our behalf. See “Sharing” section below for more details.
Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with Almanders Alley’s Service Level Agreements (SLAs). Information on your communications with Almanders Alley.com’s support team is used to address the issues raised by your communications. In addition, Almanders Alley.com regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. You may request that Almanders Alley.com not send you mailings relating to other goods and services by contacting us.
Almanders Alley.com reserves the right, however, to send bulletins and other important information regarding the service at its discretion. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items. Almanders Alley.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number.
Security and Protecting Customers’ Personal Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numberand/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security Almanders Alley.com takes precautions to protect its customers’ information. When you submit sensitive information via the website, your information is protected both online and offline.
Access to all of our users’ information is restricted. Only employees and contractors who need the information to perform a specific job at our company are granted access to personally identifiable information.
All employees and contractors are kept up-to-date on our security and privacy practices.
Almanders Alley.com may customize certain Web page content based upon your browser type and other information provided by our cookie. If you choose to reject the cookie, you can still browse our store but may be unable to use the shopping cart to buy merchandise. We will not share any personally identifiable information provided by this cookie with any third party.
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
The testimonials section of the Almanders Alley.com website is for the purpose of sharing positive experiences. The testimonials section is moderated to ensure accurate and positive testimonials. Published testimonials are genuine and are not edited or altered by Almanders Alley.com. Almanders Alley.com reserves the right to post or remove any testimonial at its discretion.
By posting your comment(s) or testimonial(s) (“Testimonial”) on our website, you give us permission to reprint or use the Testimonial in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Testimonial will be at our discretion and without compensation; (2) We may use the Testimonial with or without any pseudo (pen) name credit; (3) Our right to use the Testimonial is perpetual and may be assigned by us; (4) We may use the Testimonial locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the Testimonial. Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Testimonial.
Almanders Alley.com may contain links to other sites. Please be aware that Almanders Alley.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.